Archive for the ‘ICT’ Category

Text Us!

Tuesday, September 9th, 2008

Did you know that we offer a facility that allows our clients to text messages straight into their claim file?

Provided we have your mobile number simply SMS text your message to: 07624 804166

We were the very first, by some six months, to send outbound SMS text’s using, our industry-leading case management system, Proclaim. We were also the first to be able to receive SMS messages.

Paper Free Office

Saturday, August 9th, 2008

Did you know that we have been a paperless office since 2001?

In December 2007 we switched from PC’s to thin client terminals which are kinder to the environment because they use a fraction of the electricity. They run silently which was rather strange at first because we were all so used to the noise of our PC’s. Benefits also include improved remote working, ability to work from any workstation, greater reliability and easy setup of new users which used to be tiresome!

NBA Winner Announced

Friday, July 18th, 2008

MAPS was one of four finalists in the Orange Sponsored “Best Use of Technology in Business Category” at the North West National Business Awards finalists ball held at the Liverpool Echo Arena on 17th July 2008. The winner was iknow-uk.

A National Business Award is the UK’s most sought after business accolade – providing finalists and winners with real recognition of their achievements.

The MAPS team were not too disappointed to be runners-up as reaching the finals was a major achievement for any business.

New SIP (VoIP) Facility

Thursday, July 3rd, 2008

You can now contact us using a VoIP internet phone such as Skype which means you don’t pay anything for the call. You can still contact us using all our exisiting telephone numbers - this is just a new way of contacting us as part of our commitment to new technology.

Our new SIP number is: 01704 44 3000

Online User Guide

Sunday, May 25th, 2008

We have designed our online system so that clients find it easy to pick-up and use. A guide is now available to introduce all functions to the user so that the system can be used to its maximum potential.

Copies are available to download from the secure area of our website or by emailing sales@mapslegal.co.uk or calling our Business Development Team on 0800 027 0499. Please specify the number of copies and whether a PDF or hardcopy version is required.

Should users require any further assistance when using our system, please contact us and we will be very happy to help.

 

The Online System you are helping to build

Friday, April 25th, 2008

We are excited to announce the completion of the second phase of our Online System development.

New features have been added and improvements made, based upon client feedback.

Brokers are now, for example, able to amend and cancel policies online. The system also creates automated invoices that are emailed to Brokers.

Further development phases are planned to ensure that our system remains state of the art.