Maps email and website are hosted by Rackspace, world leaders in web hosting services. They launched a new email archiving service last week which keeps an archive copy of every email sent and received.

Maps now have secure, instant access to a seperate archive of all their emails enhancing existing robust disaster recovery plans.

Keep up-to-date with what’s happening at MAPS who are now twittering!

Our website now lives on its own dedicated server at Rackspace – world leader in hosting – who guarantee 100% network and infrastructure uptime and many other business-critical support features.

Their customer service philosophy, Fanatical Support^® has won much industry recognition and they were recently voted with the best customer focus in the country, in the 2008 National Business Awards.

MAPS decision to select Rackspace was obvious – a like-minded organisation with very strong environmental credentials!

When we moved, as a result of successful business expansion, into our own larger office building in Bath Street we decided to retain our Stanley Street offices as a disaster recovery site.

We backup our data securely using different methods and locations ensuring maximum protection and reliability. The benefit of our own ready-to-use alternative offices nearby provides invaluable flexibility and assurance.

Did you know that we offer a facility that allows our clients to text messages straight into their claim file?

Provided we have your mobile number simply SMS text your message to: 07624 804166

We were the very first, by some six months, to send outbound SMS text’s using, our industry-leading case management system, Proclaim. We were also the first to be able to receive SMS messages.

Did you know that we have been a paperless office since 2001?

In December 2007 we switched from PC’s to thin client terminals which are kinder to the environment because they use a fraction of the electricity. They run silently which was rather strange at first because we were all so used to the noise of our PC’s. Benefits also include improved remote working, ability to work from any workstation, greater reliability and easy setup of new users which used to be tiresome!

MAPS was one of four finalists in the Orange Sponsored “Best Use of Technology in Business Category” at the North West National Business Awards finalists ball held at the Liverpool Echo Arena on 17th July 2008. The winner was iknow-uk.

A National Business Award is the UK’s most sought after business accolade – providing finalists and winners with real recognition of their achievements.

The MAPS team were not too disappointed to be runners-up as reaching the finals was a major achievement for any business.

You can now contact us using a VoIP internet phone such as Skype which means you don’t pay anything for the call. You can still contact us using all our exisiting telephone numbers – this is just a new way of contacting us as part of our commitment to new technology.

Our new SIP number is: 01704 44 3000